This policy describes how SKF Motor handles information submitted through the website. The most common information includes name, company, email address, product category, vehicle context, and message details supplied through a fitment or quote request. The purpose is to answer automotive parts questions with enough context to support the buyer's workflow.
When you use the inquiry form, SKF may collect the details you provide voluntarily. That can include vehicle information, existing part numbers, category preferences, order quantity, and contact data. The site may also receive basic technical information through normal server operation, such as page access time and browser type.
Submitted information is used to respond to requests, prepare fitment or cross-reference guidance, improve catalog support, and follow up on service questions. SKF does not need sensitive personal information for ordinary parts support, and visitors should avoid sending details that are not relevant to the inquiry.
Inquiry records may be retained for reasonable business follow-up, quality review, and support continuity. If you need to correct or remove contact details from an inquiry history, write to [email protected] with enough information to identify the request.